The Foundation of ISO 9001

ISO 9001 is based on 8 Quality Management Principles:

Customer Focus: organizations depend on their customers and, therefore, should understand current and future customer needs, meet customer requirements, and strive to exceed customer requirements.

Leadership: leaders establish unity of purpose, direction, and the internal environment of the organization. It is up to the leadership to provide an environment that involves personnel to ensure that objectives are achieved.

Involvement of People: it is critical that personnel at all levels of the organization involved in trying to achieve the organization's quality objectives. Without everyone’s involvement, the full benefits cannot be realized. '

Process Approach: the desired result is achieved more efficiently when resources and activities are managed as a process.

System Approach to Management: identifying, understanding, and managing a system of interrelated processes for a given objective contributes to the effectiveness and efficiency of the organization.

Continual Improvement: an organization must be committed to continual improvement on an ongoing basis.

Factual Approach to Decision Making: effective decisions are based on logical or intuitive analysis of data and information.

Mutually beneficial Supplier Relationships: the ability of an organization and its suppliers to create value is enhanced by mutually beneficial relationships.

Western Gasket is committed to our customers. To demonstrate our commitment to quality assurance, Our company is fully ISO 9001 certified. Need evidence?? We can certainly send you a copy of our certificate or any other documentation you need.

Western Gasket & Supply